Shipping Policy

Processing & Shipping Schedule

We ship orders Monday through Friday, excluding carrier holidays.

Our daily order cutoff is 10:00 a.m. UTC/GMT -5 hours

• Orders placed before 10:00 a.m. on a business day generally ship the same business day.
• Orders placed at or after 10:00 a.m. ship the next business day.
• Orders placed on weekends or carrier holidays ship the next business day.

For example, an order placed after 10:00 a.m. on Friday ships on Monday, unless Monday is a carrier holiday.

These timelines apply to paid orders with complete shipping and personalization details. Orders requiring design approval or additional information may take longer.

Custom Orders & Design Proofs

If you select “Send me a proof,” please allow 2–3 business days to receive your design preview by email. Your order will be held until you approve the design.

Please provide a valid email address at checkout and check your spam folder if you have not received your proof. The standard processing schedule applies after your design is approved.

Shipping Within the United States

Domestic shipping options may include:

• USPS Ground Advantage
• USPS Priority Mail
• UPS Ground
• UPS Next Day Air for expedited delivery

Available services depend on your delivery address and the size and weight of your order.

International Shipping

We offer international shipping through USPS, FedEx, UPS, and other available carriers.

Enter your complete shipping address at checkout to see the available shipping options, rates, and estimated delivery times for your destination.

Free Shipping

Free shipping is available on eligible U.S. orders of $35 or more when the shipping label costs $8 or less.

Shipping services with a label cost above $8 do not qualify for free shipping. This offer does not automatically include expedited or international shipping.

Enter your delivery address at checkout to see whether your order qualifies and which shipping options are available.

Shipping Rates & Delivery Estimates

Shipping rates are calculated automatically at checkout based on your delivery address, package size, package weight, and selected service.

Processing time and transit time are separate. Carrier delivery estimates apply after your order has shipped. Expedited shipping does not shorten design approval or production time.

Delivery dates may be affected by carrier delays, weather, holidays, or international customs processing.

Order Tracking

Every order includes a tracking number.

Once your shipment is confirmed, you’ll receive an email with your tracking number and a link to follow its progress. You can also view your tracking information by logging into your account on our website.

Please allow some time for the carrier to scan your package and update the tracking status. Receiving a shipping confirmation does not always mean the carrier has completed its first scan.

Shipping Address

Please check your shipping address carefully before completing your order.

If you notice an error, contact us immediately. We can update your address only if your order has not yet shipped.

If an order is returned because of an incorrect or incomplete address, please contact us to arrange reshipment and confirm any applicable shipping charges.

Delayed, Missing, or Damaged Orders

If your order has not arrived within the estimated delivery window or arrives damaged, please contact us with your order number.

For damaged orders, include photos of the packaging and decals so we can review the issue and help resolve it.

Contact Us

For shipping questions, tracking assistance, or address corrections, please visit our Contact page.